4 Comments

I have had the most horrible experience with Planet42.

I purchased a vehicle with Gig Motors who uses Planet42 as the Financial Service Provider.

We had to wait two weeks for a car, as there were so many things that they needed to repair on the vehicle. There was more than 10 things that we were told will be done, including new tyres, the license and registration and much more.

We ended up receiving a car that is faling apart. Literally. The tyres are smooth as silk - with cuts in, the breaks are screaming, the roof is caving in, the mirrors are broken and NOTHING that we were told will be done had been done. The car is unlicensed and not roadworthy.

Gig Motors and Planet42 decided that they would not fix any of the things they promised to fix.

We are obviously not going to keep a car that is falling apart. Especially since it is not road worthy and unlicensed.

There are other dealerships that offer Rent to Own Vehicles. We have found cars that are of good quality. From dealerships with a good name - unlike Gig Motors. These dealerships also make use of Planet42. Planet42 is however now REFUSING TO OFFER THEIR SERVICES TO US.

I actually cannot believe it. Yes, we were disgusted by their services. Yes, they dealt with the matter horribly. BUT how can they refuse to approve our application (which we already qualify for) based on the fact that they did not like that we complained about their bad service?

A supermarket cannot refuse you entrance if you complained about bad products? A bank cannot refuse you an account if you are unhappy with them. They are refusing us service based on who we are. That is discrimination.

We really do not want to leave it there. If they refuse us a car loan / vehicle finance because we were not happy with a car that they did not even supply, then there must be steps that I can take against them.

I would appreciate any advice. Anyone who can assist me please contact me. I would love their CEO as well as their International Affiliates can step in here. They should not be allowed to turn me down based on who I am.

Thank you for any and all assitance.

Expand full comment

I have had the most horrible experience with Planet42.

I purchased a vehicle with Gig Motors who uses Planet42 as the Financial Service Provider.

We had to wait two weeks for a car, as there were so many things that they needed to repair on the vehicle. There was more than 10 things that we were told will be done, including new tyres, the license and registration and much more.

We ended up receiving a car that is faling apart. Literally. The tyres are smooth as silk - with cuts in, the breaks are screaming, the roof is caving in, the mirrors are broken and NOTHING that we were told will be done had been done. The car is unlicensed and not roadworthy.

Gig Motors and Planet42 decided that they would not fix any of the things they promised to fix.

We are obviously not going to keep a car that is falling apart. Especially since it is not road worthy and unlicensed.

There are other dealerships that offer Rent to Own Vehicles. We have found cars that are of good quality. From dealerships with a good name - unlike Gig Motors. These dealerships also make use of Planet42. Planet42 is however now REFUSING TO OFFER THEIR SERVICES TO US.

I actually cannot believe it. Yes, we were disgusted by their services. Yes, they dealt with the matter horribly. BUT how can they refuse to approve our application (which we already qualify for) based on the fact that they did not like that we complained about their bad service?

A supermarket cannot refuse you entrance if you complained about bad products? A bank cannot refuse you an account if you are unhappy with them. They are refusing us service based on who we are. That is discrimination.

We really do not want to leave it there. If they refuse us a car loan / vehicle finance because we were not happy with a car that they did not even supply, then there must be steps that I can take against them.

I would appreciate any advice. Anyone who can assist me please contact me. I would love their CEO as well as their International Affiliates can step in here. They should not be allowed to turn me down based on who I am.

Thank you for any and all assitance.

Expand full comment